We collect only the information needed to respond to your inquiries, process service requests, and improve our milling technology documentation. This page explains what we store, why we store it, and how you can control your data.
When you use our contact form or request a technical consultation, we receive your name, email address, phone number, and the contents of your message. We use this data solely to reply to your inquiry and to follow up on the specific milling equipment or software question you raised.
Our servers automatically log basic technical details such as browser type, operating system, and approximate geographic region. This helps us diagnose connection issues and ensure our documentation displays correctly across the industrial devices our clients use.
We track aggregate page views and navigation paths to understand which sections of our site are most relevant to milling plant operators. This data is processed in a way that does not identify you personally and is never sold or shared for advertising purposes.
We use a minimal set of cookies to remember your language preference and to keep your session stable while browsing technical specifications. You can disable cookies in your browser, but some parts of the site may not function as smoothly.
Our website is hosted on servers located in Malaysia, and form submissions are routed through a secure email delivery service. These providers act on our behalf and are contractually bound not to use your data for their own purposes.
You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your records at any time. To exercise these rights, contact us at info@oryziks.com and we will respond within 30 days.
We do not publish fake testimonials, false performance guarantees, or misleading statements about our machinery. All technical specifications on this site reflect verified product data, and any projected outcomes are clearly labeled as estimates requiring site-specific validation.
Inquiry messages are retained for 24 months to allow for follow-up on ongoing projects, after which they are permanently deleted. Analytics logs are kept for 12 months. You may request earlier deletion of any record at any time.
For any privacy-related questions, data requests, or concerns about how your information is handled, reach us at info@oryziks.com or call +60 13 146 4764. Our office is located at Taman Uni-Central, Kampung Sungai Jernang, Sarawak, 94300, Malaysia.